Shipping scope and timing
In practical terms, We ship eligible skincare, sun-care and body-care products to destinations accepted at checkout. Orders normally need 1–2 business days for payment review, verification and preparation; weekends and holidays are not business days. The checkout and order record remain the controlling references.
As a starting point, After dispatch, estimated transit is 2–4 business days. This is an estimate rather than a guarantee, because carrier networks, weather, customs, high-volume periods and events outside our control can change delivery timing. We use this approach to provide consistent support.
Charges, addresses and tracking
For each request, Free shipping applies only when it is shown at checkout. The checkout total is final for shipping charges, and customers must provide a complete, deliverable address and correct contact details before placing the order. Tracking is sent when available. This lets us respond with the right information.
Delays, loss and damage
To keep expectations clear, Report a delayed, missing, carrier-marked-delivered or damaged parcel promptly with the order number, account email, delivery details and photographs when relevant. We may coordinate a carrier review; a delivered scan does not automatically guarantee a refund or replacement, and restricted destinations or products may be unavailable. The same standard applies throughout the service.
Contact
Email: thihong601257@gmail.com
Mailing address: 1701 Lafayette St, Fort Wayne, IN, 46803, United States
Phone: (475) 762-5678